Shipping Policy

Shipping Policy

Shipping Information

We can’t wait for your order to arrive at your home.

Thank you for choosing Melvra Melbourne. Below you will find all the information regarding the processing, preparation, and shipping of your beautiful pieces.


Delivery Times

Order Processing

As soon as you place your order, our team carefully prepares it within one to three business days. Most orders placed during the week are processed within a single day.
Orders placed on Friday evening or during the weekend may require a little more time.

Shipping and Delivery

Once your order has been processed, it is shipped by our logistics team. Most parcels arrive within six to fifteen business days.
We do our very best to offer you a smooth and reliable experience from start to finish.

If you have any questions about delivery, our team is always here to assist you with care and attention.


How to Place an Order

Ordering from Melvra Melbourne is simple and enjoyable. Here’s how it works:

Step 1: Select your item
Browse our collections and add your favorite pieces to your cart. Don’t forget to choose your preferred size or color if options are available.

Step 2: Finalize your order
When you’re ready, go to the checkout page. Carefully enter your address to ensure everything arrives perfectly.

Step 3: Review and confirm
Before confirming your order, take a moment to review your information. This helps guarantee a smooth and accurate delivery.

Step 4: Choose your payment method
We offer secure and flexible payment options, including:

  • Credit or debit card (Visa, Mastercard, AMEX, etc.)

  • PayPal

Once you have selected your preferred method, follow the steps to complete your purchase.

Have an issue or a question? Don’t hesitate to contact us — we’re always here to help.


Shipping Fees

Good news: Shipping is always free at Melvra Melbourne.
No minimum purchase, no hidden fees. It’s our way of saying thank you for being part of our community.


Order Shipping

Have you found something special? We know how exciting it is to receive a new piece — that’s why we prepare each parcel with great care and attention.

To maintain fair prices and reduce waste, we group orders and ship them in optimized batches.
This approach allows us to serve you better while respecting our planet.


Track Your Order

You can follow the progress of your order on our Track Your Order page.
Tracking information is usually available 2 to 3 days after your order is placed.

If you would like faster shipping or have an urgent request, simply send us an email at info@melvramelbourne.com.
We will do everything we can to find the ideal solution for you.


Thank you once again for choosing Melvra Melbourne.
Your order means a lot to us, and we can’t wait for you to receive and enjoy your new piece with joy.

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30-Day Money-Back Guarantee

At Melvra Melbourne, you can shop with peace of mind thanks to our 30-day money-back guarantee. Simply return your items within 30 days.

FREE SHIPPING

We are offering free shipping throughout Australia.

24/7 CUSTOMER SERVICE

If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

SECURE PAYMENT

Your payment information is processed securely.